Impact Teamwear - FAQs
Below you will find our Frequently asked questions.
Do you ship outside of Australia?
Who do I contact for help or questions?
How fast is delivery once I have paid for my order?
What happens if I’m not home when the delivery is made?
I hate spam mail, you're not going to use my personal information for anything else, are you?
I need a copy of my receipt/invoice
Do you ship outside of Australia?
We can take orders for almost anywhere in the world! Please purchase all items through our website, and be sure to list your correct billing address as your order may be cancelled due to this.
Who do I contact for help or questions?
If this page does not answer your questions, then fill in our contact form with your question and we will answer you promptly.
How fast is delivery once I have paid for my order?
Once your payment has been processed we will ship your item to you within 72 hours, then please allow 2-5 working days for delivery.
What happens if I’m not home when the delivery is made?
The delivery company (usually Australia Post) will leave a calling card at your address to notify you no one was home when they called. The calling card will instruct you where to pick up your delivery (usually at your local post office).
I hate spam mail, you're not going to use my personal information for anything else, are you?
Absolutely not, we use your information for shipping purposes only, and your e-mail to contact you if there is an issue with your order or to make you aware of new products and specials in the shop. You have the ability to "Opt Out" of these mailings at anytime by sending a reply email with "DO NOT EMAIL" in the subject line.
I need a copy of my receipt/invoice
If your invoice receipt has not been received, please contact the us via the contact us page to have one sent directly to you.